Description
These Whistler businesses have industry-leading service delivery and have made an impact on the Whistler guest experience. They have introduced and implemented service strategies that allow them to deliver exceptional customer service and consistently exceed customers' expectations.
Requirements
An eligible candidate must:
- Have 34 employees or less for the small business award – If you have access to resources from a parent organization or head office that you do not pay for, then you're considered a large business!
- Deliver industry leading service
- Make an impact on the Whistler guest experience
- Implement successful service strategies across the business ensuring customer expectations are exceeded
- Implement the ABC's of Service Excellence in their workplace:
- Accountable: We are dependable and deliver on promises
- Bold: We take initiative and fulfill customer requests efficiently
- Connected: We share our ‘Whistler Wow' and personalize the experience
